{"id":19005,"date":"2024-09-17T14:08:44","date_gmt":"2024-09-17T18:08:44","guid":{"rendered":"https:\/\/spaofuro.com\/?page_id=19005"},"modified":"2025-12-01T13:15:15","modified_gmt":"2025-12-01T18:15:15","slug":"faq-rules","status":"publish","type":"page","link":"http:\/\/spaofuro.com\/en\/faq-reglements\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19005\" class=\"elementor elementor-19005\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55a4adc1 e-con-full e-flex e-con e-parent\" data-id=\"55a4adc1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5f62cb54 e-flex e-con-boxed e-con e-child\" data-id=\"5f62cb54\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34dce52d elementor-widget elementor-widget-heading\" data-id=\"34dce52d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d7cad0a e-flex e-con-boxed e-con e-parent\" data-id=\"6d7cad0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ea0e565 elementor-widget elementor-widget-heading\" data-id=\"6ea0e565\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quelques r\u00e9ponses \u00e0 vos questions \u2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-800d4a3 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"800d4a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-800d4a3\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"800d4a3\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"quelles-sont-les-inclusions-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1341\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Quelles sont les inclusions ?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1341\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"quelles-sont-les-inclusions-\"><p>Acc\u00e8s \u00e0 l\u2019exp\u00e9rience thermale : premi\u00e8re serviette et cadenas fournis, avec possibilit\u00e9 de location d\u2019un peignoir. Pour les forfaits incluant un massage, b\u00e9n\u00e9ficiez de l\u2019acc\u00e8s aux bains, d\u2019un peignoir, d\u2019une premi\u00e8re serviette et d\u2019un cadenas inclus.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"que-doit-on-apporter-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1342\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Que doit-on apporter ?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1342\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"que-doit-on-apporter-\"><p>\u00a0Nous fournissons une serviette et un casier avec cadenas pour s\u00e9curiser vos effets personnels. La location de peignoirs est \u00e9galement disponible sur place.<\/p><p>D\u00e9tendez-vous dans une atmosph\u00e8re de calme absolu, propice \u00e0 une d\u00e9connexion totale.<\/p><p>Veuillez noter que le maillot de bain et les sandales sont obligatoires, ainsi qu\u2019une bouteille d\u2019eau r\u00e9utilisable. Le port des sandales est essentiel pour votre s\u00e9curit\u00e9 et l\u2019hygi\u00e8ne de vos pieds. *Conseil pratique : vous pouvez apporter une serviette de la maison si vous souhaitez une serviette propre \u00e0 la fin de la journ\u00e9e. Une seconde serviette peut \u00eatre lou\u00e9e pour 2,50$.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"remettez-vous-des-reus-dassurance-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1343\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Remettez-vous des re\u00e7us d\u2019assurance ?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1343\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"remettez-vous-des-reus-dassurance-\"><p>Tous nos massoth\u00e9rapeutes sont accr\u00e9dit\u00e9s par une association professionnelle reconnue et peuvent remettre des re\u00e7us au montant de votre massage. Les massoth\u00e9rapeutes sont r\u00e9gis par un code d\u2019\u00e9thique. Pour cette raison, le re\u00e7u remis est au nom de la personne qui re\u00e7oit le massage.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quels-sont-vos-rglements-gnraux-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1344\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Quels sont vos r\u00e8glements g\u00e9n\u00e9raux ?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1344\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"quels-sont-vos-rglements-gnraux-\"><ul><li>\u00c2ge minimum<br \/>L\u2019\u00e2ge minimum requis est de 16 ans, et les jeunes doivent \u00eatre accompagn\u00e9s d\u2019un adulte.<\/li><li>Tenue obligatoire<br \/>Le port du maillot de bain et des sandales est obligatoire \u00e0 tout moment.<\/li><li>Respect du silence<br \/>Nous vous remercions de respecter le silence pour garantir une atmosph\u00e8re de d\u00e9tente pour tous les usagers du spa.<\/li><li>Politique non fumeur<br \/>Il est interdit de fumer sur le site et dans les h\u00e9bergements, mais une zone r\u00e9serv\u00e9e aux fumeurs est \u00e0 votre disposition.<\/li><li>Courtoisie et respect<br \/>La courtoisie et le respect sont essentiels en tout temps, tant entre les clients qu\u2019envers notre personnel.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"puis-je-manger-sur-place-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1345\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Puis-je manger sur place ?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1345\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"puis-je-manger-sur-place-\"><ul><li>Le bistro est temporairement ferm\u00e9 pour le moment.<br data-start=\"262\" data-end=\"265\" \/>Veuillez apporter votre propre nourriture.<br data-start=\"307\" data-end=\"310\" \/>Merci de votre compr\u00e9hension.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quelles-sont-vos-politiques-de-rservation-et-dannulation-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1346\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Quelles sont vos politiques de r\u00e9servation et d\u2019annulation ?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1346\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"quelles-sont-vos-politiques-de-rservation-et-dannulation-\"><ul><li>Toute r\u00e9servation doit \u00eatre faite par t\u00e9l\u00e9phone ou en personne.<\/li><li>Une carte de cr\u00e9dit valide est requise pour garantir votre r\u00e9servation.<br \/>Politique d&rsquo;annulation<\/li><li>Les annulations ou modifications de r\u00e9servations doivent \u00eatre effectu\u00e9es au moins 48 heures \u00e0 l&rsquo;avance.<\/li><li>Les annulations faites \u00e0 moins de 48 heures avant l&rsquo;heure du rendez-vous entra\u00eeneront une charge de 50% du co\u00fbt total du service.<\/li><li>Les absences ou les annulations le jour du rendez-vous entra\u00eeneront une charge de 100% du co\u00fbt du service.<\/li><li>Pour l&rsquo;h\u00f4tel, les annulations doivent \u00eatre effectu\u00e9es 4 jours \u00e0 l&rsquo;avance. En cas d&rsquo;annulation tardive, des frais de 50% du montant seront appliqu\u00e9s. En cas d&rsquo;annulation le jour m\u00eame, des frais de 100% du montant seront appliqu\u00e9s.<br \/>Arriv\u00e9e tardive<\/li><li>Veuillez arriver au moins 15 minutes avant votre rendez-vous pour compl\u00e9ter le processus d&rsquo;enregistrement.<\/li><li>Les arriv\u00e9es tardives peuvent entra\u00eener une r\u00e9duction du temps de service afin de respecter les rendez-vous suivants, sans modification du tarif.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"cartes-cadeaux\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1347\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Cartes cadeaux<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1347\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"cartes-cadeaux\"><ul><li>Les cartes cadeaux ne sont ni remboursables ni \u00e9changeables contre de l&rsquo;argent.<\/li><li>Elles doivent \u00eatre pr\u00e9sent\u00e9es au moment du service et mentionn\u00e9es lors de la r\u00e9servation.<\/li><li>Les cartes cadeaux ne sont ni \u00e9changeables ni remboursables.<\/li><li>Les cartes cadeaux perdues ou vol\u00e9es ne seront pas remplac\u00e9es.<\/li><li>Les cartes cadeaux Ofuro vendues avant 2023 et \u00e9mises par l&rsquo;ancienne administration, seront accept\u00e9es jusqu\u2019en d\u00e9cembre 2025, uniquement si elles poss\u00e8dent un code-barres commen\u00e7ant par OFURO ou DC. Toutes les autres\u00a0 ne seront pas accept\u00e9s.<\/li><li>Les cartes cadeaux et ententes offerts gratuitement par l&rsquo;ancienne administration ne seront pas reconnus<\/li><li>Les cartes cadeaux de plus d&rsquo;un an, achet\u00e9es pour un service sp\u00e9cifique, seront \u00e9changeables uniquement pour le montant pay\u00e9 initialement. La diff\u00e9rence li\u00e9e \u00e0 l&rsquo;inflation devra \u00eatre r\u00e9gl\u00e9e au moment de l&rsquo;\u00e9change.<\/li><li>Les cartes cadeaux doivent \u00eatre utilis\u00e9es en totalit\u00e9 le jour de leur pr\u00e9sentation. Aucun solde ne sera report\u00e9 ou rembours\u00e9. Les montants, allant de 50 \u00e0 500$, doivent \u00eatre utilis\u00e9s en int\u00e9gralit\u00e9 lors d&rsquo;une seule visite. Si vous envisagez plusieurs visites, nous vous sugg\u00e9rons de choisir plusieurs coupures pour optimiser votre exp\u00e9rience<\/li><li>Les cartes cadeaux ne peuvent pas \u00eatre combin\u00e9es avec d\u2019autres promotions ou offres sp\u00e9ciales.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quelles-sont-les-installations-et-espaces-de-dtente-disponibles-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1348\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Quelles sont les installations et espaces de d\u00e9tente disponibles ?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1348\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"quelles-sont-les-installations-et-espaces-de-dtente-disponibles-\"><p><strong>Informations sur les saunas et bassins ext\u00e9rieurs :<\/strong><\/p><h4><strong>Saunas :<\/strong><\/h4><ul><li>Nous disposons d\u2019un sauna vapeur \u00e0 l\u2019eucalyptus, ainsi que de deux saunas secs.<\/li><li>Le sauna vapeur et le grand sauna sec sont ouverts en tout temps.<\/li><li>En \u00e9t\u00e9, le petit sauna sec est ouvert uniquement lors des p\u00e9riodes plus achaland\u00e9es.<\/li><\/ul><h4><strong>Bassins ext\u00e9rieurs pour la saison chaude :<\/strong><\/h4><ul><li>1 bassin ext\u00e9rieur temp\u00e9r\u00e9 \u00e0 103 \u00b0F (39 \u00b0C).<\/li><li>1 bassin ext\u00e9rieur temp\u00e9r\u00e9 entre 90 \u00b0F (32 \u00b0C) et 103 \u00b0F (39 \u00b0C), selon la temp\u00e9rature.<\/li><li>4 bassins ext\u00e9rieurs \u00e0 temp\u00e9rature ambiante.<\/li><li>La rivi\u00e8re.<\/li><\/ul><h4><strong>Bassins ext\u00e9rieurs pour la saison froide :<\/strong><\/h4><ul><li>2 bassins ext\u00e9rieurs temp\u00e9r\u00e9s \u00e0 103 \u00b0F (39 \u00b0C).<\/li><li>1 bassin ext\u00e9rieur temp\u00e9r\u00e9 \u00e0 100 \u00b0F (38 \u00b0C).<\/li><li>1 bassin ext\u00e9rieur temp\u00e9r\u00e9 entre 90 \u00b0F (32 \u00b0C) et 103 \u00b0F (39 \u00b0C), selon la temp\u00e9rature.<\/li><li>2 bassins ext\u00e9rieurs froids.<\/li><li>La rivi\u00e8re.<\/li><\/ul><h4><strong>Espaces ext\u00e9rieurs enchanteurs :<\/strong><\/h4><ul><li>Salle de m\u00e9ditation pour un moment de calme et de s\u00e9r\u00e9nit\u00e9 en d\u00e9gustant un th\u00e9 du moment.<\/li><li>Chaises longues et hamacs pour vous d\u00e9tendre en toute tranquillit\u00e9.<\/li><li>Salle de d\u00e9tente pour une pause relaxante.<\/li><li>Terrasses et gazebo autour de la rivi\u00e8re, offrant un d\u00e9cor naturel idyllique.<\/li><\/ul><p><strong>Note :<\/strong> Il se peut que certains bains ou sections soient temporairement ferm\u00e9s lors de votre visite. Nous faisons de notre mieux pour limiter le bruit afin de pr\u00e9server votre d\u00e9tente, et nous vous remercions de votre compr\u00e9hension.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb2e535 elementor-widget elementor-widget-text-editor\" data-id=\"7fb2e535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour toute autre demande de renseignements, communiquez avec nous au <span style=\"color: #808000;\"><a style=\"color: #808000;\" href=\"tel:4502262442\">450 226-2442<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Quelques r\u00e9ponses \u00e0 vos questions \u2026 Quelles sont les inclusions ? Acc\u00e8s \u00e0 l\u2019exp\u00e9rience thermale : premi\u00e8re serviette et cadenas fournis, avec possibilit\u00e9 de location d\u2019un peignoir. Pour les forfaits incluant un massage, b\u00e9n\u00e9ficiez de l\u2019acc\u00e8s aux bains, d\u2019un peignoir, d\u2019une premi\u00e8re serviette et d\u2019un cadenas inclus. Que doit-on apporter ? \u00a0Nous fournissons une [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19005","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ Spa Ofuro | R\u00e9ponses \u00e0 Vos Questions Fr\u00e9quentes<\/title>\n<meta name=\"description\" content=\"Trouvez les r\u00e9ponses \u00e0 vos questions sur les services, r\u00e9servations, politiques et exp\u00e9riences offertes au Spa Ofuro. 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